MUST srl - Maintenance Urban Sharing Tool

MUST is designed to capture and organize information collected from users in a faults database. It is an opportunity for sharing with the established community from an open data and citizen science perspective capable of contributing to the optimization of maintenance planning processes. Digitization supports the reorganization of management coordination services at the building and urban scale, redesigning roles, relationships and synergies between expert knowledge, technicians, administrators, users. The digital platform was designed according to a prosumer perspective logic that allows citizens / users of the system to get in touch with domain experts and maintenance companies, creating a context aware community, where artificial intelligence algorithms support recognition and registration. of failures and anomalies of urban space environments.