BigProfiles

BigProfiles is the first AI agent for CRM that autonomously generates predictive models to forecast customer behavior, from purchase probability to churn risk.



Trusted by over 100 companies in 15+ countries, including MetLife, EDF, Teleperformance, Intesa SanPaolo and UNICEF, BigProfiles enhances decision-making with AI-driven insights.



Key Use Cases:



• Cross-selling prediction: +66% sales

• Churn risk prediction: -19% churn

• Web lead conversion prediction: +44% sales

• Debt recovery probability: +12% recoveries

BigProfiles' target are BPOs, Utilities, Telcos, Banks, Insurances, Non-profit, Retail, E-commerces and more. It can be used by operations, sales, marketing, CRM teams, as well as by Data Science or Analytics teams.