Tiledesk
Table n.50

Tiledesk

Build AI agents with drag & drop

of ITA - Italian Trade Agency

ITA - Italian Trade Agency
tiledesk.com

Fratelli Bandiera,  17
Soleto  (LE) — 73010 — Italia
Phone 347 34 12 225

Description

Tiledesk is an open-source AI automation platform that allows businesses to create AI Assistants without coding, integrating generative AI to automate processes and digital interactions. With a flexible and scalable structure, it offers self-hosting, advanced customization and multi-channel deployment, ensuring full data control and fast adoption without vendor lock-in.



Tiledesk serves e-commerce brands, financial service providers, manufacturers, telecom operators, public institutions and BPOs. Our AI automation solutions help businesses streamline customer service, internal support and operational workflows with a cost-effective, customizable and scalable AI-powered approach, reducing costs and increasing efficiency.


Our products

AI-powered no-code automation for building and optimizing AI Assistants

AI-powered no-code automation for building and optimizing AI Assistants

Tiledesk is an open-source AI automation platform that enables businesses to create intelligent AI Assistants through a drag-and-drop workflow builder. The visual interface allows users to design complex decision-making flows, integrate multiple AI models (GPT, Gemini, custom LLMs) and seamlessly route conversations to knowledge bases or human agents. With self-learning AI capabilities, Assistants continuously refine responses based on user interactions. The hybrid AI approach combines semantic search, knowledge retrieval and generative AI, ensuring contextual accuracy. Tiledesk supports multi-channel deployment (Web, WhatsApp, Messenger) and self-hosting, providing full data control and compliance. Designed for e-commerce, finance, manufacturing, telecom and public sector organizations, Tiledesk enhances customer support, IT helpdesks and business process automation, reducing costs while improving operational efficiency.